Direct Kitchen & Counter Top Distributors Inc

Direct Kitchen & Counter Top Distributors is a showroom, not a crew. The Revere business on Squire Road designs kitchens and supplies the components — cabinetry, countertops, bathroom vanities — for remodels and new construction, and says it has been doing that since 1979. That distinction shapes what customers write about. In a 2022 review, a customer described sitting down with a designer named Dan, who laid out countertop options and sent them away to think it over. A 2023 reviewer kept it short, praising the service and the staff's grasp of the products they carry. Google's overall mark sits at 4.4 across 16 ratings. The sharpest note is a 2024 one-star. That customer found the sales representative condescending and unhelpful and took the job to a small family-run business in Saugus instead. It is one account against a mostly positive star average — but it is the most recent written one, and it is about the part of the experience you meet first. The two sources disagree on how long the business has been going: its own site says it was established in 1979, putting it at 47 years, while its Better Business Bureau profile says 45. The BBB grade is A+, and BBB lists Pat McLaughlin as owner; the business is not BBB accredited. Where this lands: if you already have a contractor and need cabinets, counters or a vanity specified and supplied, this is a long-established local showroom worth pricing against. If you want someone to run a full kitchen renovation end to end, ask straight out which parts they install themselves and which you will need your own trades for, and settle the timeline and the quote before committing.