Crown Roofing & Masonry
Local business · 281 Concord Ave, Cambridge, MA 02138, USA
Their work
1 photoVerified record
- MA HIC licenseVerified active
- Not rated by the BBB
- 4 reviews in the last 6 monthsNo negatives
- 1 work photo
Highlights
- Active state license — Massachusetts home improvement contractor license verified active
- Chimney & masonry repair — all four recent Google reviews cite this work
- BBB complaint history — three complaints in three years, one an unresolved deposit dispute
- Thin review volume — only four Google ratings on record
Crown Roofing & Masonry works out of Cambridge, holding an active Massachusetts home improvement contractor license (HIC #219064). The work its Google reviewers describe is a mix of roofing repair, masonry restoration, and chimney service — sweeps, repairs, and gas fireplace inspections — with occasional add-ons like dryer vent and mold cleaning. All four of its Google ratings are five stars, and recent reviewers single out repaired roofing materials, restored masonry, and chimney work done cleanly. That's a real track record, but a short one — four reviews clustered in the last few months, not years of accumulated history. Its Better Business Bureau file adds a more complicated picture: three complaints in the last three years, including a dispute over conflicting price quotes on a deposit for window and masonry work, and a separate complaint about unfinished yard work. None of the three had closed within the last year, and Crown isn't a BBB-accredited business. Worth asking about before signing anything: get one firm price in writing before handing over a deposit, and ask how the open BBB complaints were resolved. The Google reviews point to solid chimney and masonry work — just confirm the numbers stay put once the crew is on the job.
Read the comments
Most recent comments
- 5.0Jun 6, 2026
This company exceeded expectations with their excellent workmanship and customer care. Their chimney cleaning, Chimney repair, and fireplace inspection services were top-notch.
— Leon TardifView on Google Reviews ↗ - 5.0Jun 4, 2026
I had a great experience with this Company. The technicians were friendly, experienced, and dedicated to delivering excellent results. They repaired damaged roofing materials, restored deteriorating masonry, and addressed chimney issues with impressive skill. Their craftsmanship was evident in every aspect of the project. The team communicated clearly and kept me informed throughout the process. The completed work exceeded my expectations and greatly improved the condition of my property. I appreciated their professionalism and honesty from start to finish. I would confidently recommend Roofing, Masonry, and Chimney Repair to homeowners seeking dependable repair services.
— clark JonView on Google Reviews ↗ - 5.0Apr 26, 2026
Crown Roofing & Masonry Works provided excellent chimney sweep and gas fireplace service at my home. They also handled mold removal services and dryer vent cleaning with great professionalism and care. The technicians arrived on time, explained everything clearly, and made sure the job was completed safely and efficiently. My fireplace is now working perfectly, and the air quality in my home has noticeably improved. I highly recommend Crown Roofing & Masonry Works for chimney sweep, gas fireplace maintenance, mold removal services, and dryer vent cleaning.
— Harish thomasView on Google Reviews ↗ - 5.0Apr 26, 2026
Excellent contractor for masonry and chimney repair services. I initially scheduled fireplace chimney cleaning, but they also recommended mold cleaning services and air duct cleaning services. The improvement in air quality was immediate. Their dryer vent cleaning services were quick and efficient. This contractor takes pride in masonry work and delivers high-quality chimney repair services. I appreciated their professionalism and transparency. I would definitely recommend them for fireplace chimney cleaning and mold cleaning services, highly recommended.
— Robert RohangdView on Google Reviews ↗
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Update history
Added 4 new comments, added 1 new photo, verified active license, established rating 3.4
- confirmed against the state license registry
- behind the score: BBB complaint history — three complaints in three years, one an unresolved deposit dispute