Creative Design Interiors Kitchen and Bath
Local business · 134 Mystic Ave, Medford, MA 02155, USA
Their work
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Verified record
- Not rated by the BBB
- 2 reviews in the last 6 months
- 26 work photos
Highlights
- Google rating — 4.8 stars from 31 ratings
- Kitchen planning — recent review credits owner's coordination and expertise
- Cabinet quality — repeatedly praised across 2025 reviews
- Recent service complaint — April 2026 review cited inexperience, unanswered questions
- Review count mismatch — Google shows 31, Birdeye lists 51
Creative Design Interiors Kitchen and Bath runs a design-build showroom on Mystic Ave in Medford, describing itself as a family-oriented business selling kitchen and bath cabinetry, countertops, hardware, and tile alongside full renovation and construction work. It belongs to the Medford Chamber of Commerce, is listed as a MasterBrand Cabinetry dealer, and states its service area as Medford, MA. Google shows a 4.8-star rating from 31 ratings, part of a six-review history the company has built from 2025 into 2026 across five sources. The most detailed recent account, from June 2026, describes a kitchen project where owner Joe Freni is credited by name for the planning and team coordination behind the job — called reliable and knowledgeable, and praised for helping the customer picture the finished result before work started. That sits alongside a one-star review from April 2026 calling the company inexperienced and unable to answer questions, and noting staff didn't ask for the reviewer's name — a sharp outlier against an otherwise positive run. Earlier 2025 reviews echo the same themes as the recent praise: solid cabinet quality, an attentive installation team, and responsive service through the design and cabinet-selection process. Before booking, it's worth asking directly about staff experience and communication given the April complaint, and confirming who on the team will handle your project — the most detailed recent praise credits owner Joe Freni personally rather than the company in the abstract. Third-party listings don't fully agree on review volume either: Google shows 31 ratings where a Birdeye listing references 51 for the same business, so it's worth checking more than one source rather than anchoring on a single number. This fits someone shopping for a kitchen or bath cabinetry project who wants a local Medford showroom handling design, cabinet selection, and installation under one roof — just confirm who's assigned to your job and how responsive they'll be before signing on.
Read the comments
Most recent comments
- 5.0Jun 14, 2026
My experience with Creative Design Interiors was nothing short of exceptional. I was continually impressed by the thoughtful planning and implementation that went into this kitchen project. The staff really worked as a team to achieve renovation mastery and a comprehensive plan to achieve a flawless upgrade. I found Joe Freni (owner and kitchen designer extraordinaire) to be extremely reliable, responsible, knowledgeable, and gifted in his level of expertise. The staff executed a design prior to the project that allowed me to envision what the entirety of the project would essentially be upon completion. As a working professional with a busy schedule, Creative Design Interiors made my entire experience seamless and I greatly appreciated the efficiency of the day to day process with the attention to precise details. The team achieved the exact design I was hoping for with this kitchen upgrade. The design, planning, and collaborative teamwork that went into this project exceeded my expectations. Overall, this renovation project demonstrated an impeccable and masterful restoration. My kitchen transformation is amazing and I am very grateful for the creative design staff for all aspects of this project. Creative Design Interiors has my highest recommendation!
— Lisa JillView on Google Reviews ↗ - 1.0Apr 23, 2026
Inexperienced and unable to answer questions. Edit: They didn’t ask for my name or names of visitors in general.
— Marie WatkinsView on Google Reviews ↗ - 5.0Dec 23, 2025
I’m very satisfied They made a great job Amazing Thanks
— PrCostaJr USAView on Google Reviews ↗ - 5.0Sep 7, 2025
Creative Design Interiors provided me with excellent service.A year before I came across this place, I was left disappointed by other kitchen design companies and had dealt with many unreliable, incompetent contractors over the years.I was fortunate when I found this store. Their team is knowledgeable, skilled and patient. Natalie guided me through the cabinet selection and design process with ease.I was thankful for the attentive response and prompt action taken to resolve an issue my carpenter discovered with one of the cabinets.Joe sent his cabinet installer, Eddie, who helped resolve the problem and installed a side panel-despite not hiring their installation team. I was immediately impressed by Eddie's skilled expertise and pleasant demeanor. It was evident to me that Joe and his team take pride in their work, value what they do and ensure their customers are satisfied. It is rare to find this level of dedication and quality in remodeling today. Highly recommend!
— Milva GiardinaView on Google Reviews ↗ - 5.0Aug 8, 2025
I had such a great experience with Creative Design Interiors! The customer service was absolutely amazing—friendly, responsive, and always willing to answer my questions. The cabinets are excellent quality and look beautiful in my space. The installation team did a fantastic job, paying close attention to every detail to make sure everything was perfect. I truly appreciate their professionalism and care. Highly recommend!
— Grecia SucreView on Google Reviews ↗
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Update history
Added 6 new comments, added 26 new photos, license now expired, established rating 3.8
- state registry now shows the registration lapsed
- behind the score: Recent service complaint — April 2026 review cited inexperience, unanswered questions