Chimcare Cambridge

Chimcare Cambridge gets called for chimney structure problems — a crumbling crown, flashing pulled away from the brick, a cracked firebox — more than for a routine sweep. This year's reviewers describe brick rebuilds matched so closely to the original that, as one put it, 'you'd barely know it's new.' Since January, the jobs described include a rebuilt roofline where moisture was getting in at the chimney-roof joint, flashing cut back into the mortar joint and resealed after pulling away from the brick, and a chimney crown torn down and rebuilt after it started crumbling. Other recent visits covered sealing gaps in the flue tiles that were letting gases escape and adding a waterproof layer over the top, plus installing a cricket to redirect water away from a leak-prone roofline. Technicians are named repeatedly — Leo, Jason, David, Jack — and reviewers consistently mention getting a clear explanation of the problem before the fix. Google shows a 5-star average across 345 ratings, and the last six months added 11 reviews with none negative, consistent with a broader history of 298 reviews across four sources since 2024. The Better Business Bureau tells a different story, though: it grades Chimcare an F, with three complaints on file. Past reviews have also raised pricing concerns and described a missed appointment window — worth asking about upfront, especially for anything beyond a routine sweep. It's also worth noting that a number of the Google reviews share near-identical closing phrasing, which is worth factoring in when weighing that 5-star average. For chimney-specific repair — crowns, flashing, fireboxes, caps — the recent reviews are detailed and consistent. Get the price and the appointment window confirmed in writing before booking, given the BBB history.