Century 21 Hughes Realty

Century 21 Hughes Realty is a small Lynn brokerage with a short paper trail. The Better Business Bureau lists it as operating since 1989 with two employees — a long run in one city — but grades the office B-, and the reason is specific: someone filed a complaint and the business never answered it. The profile carries no BBB accreditation. Online there is one Google rating, five stars. A single rating is one person's experience, not a track record, and it says nothing about how this office handles a listing or walks a buyer to closing. Before signing a listing agreement, ask about that unanswered complaint directly — what it was and how it ended — and ask for two or three recent clients you can call. Hughes is an established name in Lynn with very little published behind it, so the vetting falls to you.