Boston Doors and Windows

Boston Doors & Windows is a one-owner shop in Somerville — Naruan Isidorio, who goes by Joe, says he left a sales career for carpentry and started the company in 2018. Reviews still read that way: people say "Joe" and "his crew," not a call center, and several describe Joe personally checking the finished work before signing off. The company's own site pitches whole-home jobs, six to thirty-plus windows at a stretch, across Boston and Greater Boston. What actually turns up in the reviews is a wider range: a rusted steel door on a storage shed, a custom basement door with a dryer-vent workaround, a fire-rated garage door finished in fewer hours than promised, an atrium door fitted into a hundred-year-old house where, as one homeowner put it, "nothing is square." Across 49 Google ratings the record is almost entirely five stars, and the last six months alone added 26 more reviews without a single negative one. The details repeat: crews draping plastic over cabinets and counters before touching a window, rotted clapboards found mid-job and repaired for a reasonable add-on rather than a surprise bill, city and historic-district permitting handled start to finish for a narrow French balcony door. The Better Business Bureau lists the company as accredited with an A+ rating and seven years in business, and its Massachusetts Home Improvement Contractor license is active. Nothing in the record points to an actual complaint — no slow callbacks, no botched install, no pricing dispute shows up anywhere across five sources. The one thing worth confirming before calling is fit: the marketing leans hard toward large multi-window projects, even though the reviews show plenty of single-door and small jobs getting the same careful treatment. For a window or door replacement in an older Boston-area house — especially one with historic-district rules to navigate — this is a well-corroborated, owner-run option with a clean two-year run of reviews. Get the estimate and timeline in writing, and if the job is small, ask upfront whether it's still worth their time.