Boston Best Construction

Karl, the project manager, was very responsive, and his crew delivered high-quality work on time. I highly recommend this company and will definitely use them again for my next project.

Overall, I had a positive experience working with Boston Best Construction on my laundromat renovation, though there were some ups and downs. Communication was a strength with a full team supporting the project, but they strictly adhere to the defined scope of work, so an additional permitting requirement was not addressed until near the end, causing delays. They subcontract portions of the work, so I didn't have direct input selecting those vendors, and I had some plumbing-related issues that were ultimately resolved. Overall Boston Best Construction delivered a quality end product.

Absolutely terrible experience. Boston Best Construction performed incomplete and substandard work and left my home in a disruptive and unacceptable condition. The project was abandoned midway, causing significant stress, financial loss, and ongoing disruption to my daily life. After collecting a substantial upfront payment, they refused to complete the work or refund the portion they never finished. Communication quickly broke down, and instead of working toward a resolution, I was met with threats of legal action simply for requesting a fair adjustment based on the incomplete work. What’s especially concerning is that this does not appear to be an isolated incident. Other customers — including Lisa, Sean Kelly, Simba, and others — have shared very similar experiences such as the absence of a general contractor on-site, repeated delays, and unfinished or unresolved work. I strongly encourage anyone considering this company to read those reviews carefully. There are also publicly available legal records involving this company, including a case with the Massachusetts Fair Labor Division (you can search for “Boston Best Construction LLC v. Fair Labor Division LB-24-0016” for more information). This entire situation felt extremely unfair and intimidating. No homeowner should have to deal with this level of unprofessionalism and lack of accountability. Based on my experience, I strongly urge others to think twice and thoroughly research before hiring. There are far more reliable, honest, and professional contractors out there.

We had a fantastic experience with Eduardo and his team at Boston Best construction. We built a new home addition above our garage. We had an architectural design with us. BBC came with the best quote. They were also very kind and professional throughout the entire project. They had everything well documented through the Builder trend app which was super convenient. They finished everything well within the expected timeline. We love the new space. Shout out to Marcos, Sabrina, Matt, Karl, Renato and above all, Eduardo (the owner). We will certainly go with them for future projects and will highly recommend them to others.

Boston Best handled a complete gutting and remodel of our bathroom, and we are so happy with the results! The whole team was professional, and all the crew members that came in were clean and conscientious. Thank you Boston Best!