BBIC Contracting and Restoration
· 100 Rhoda St, Quincy, MA 02169, USA
Their work
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Call (781) 248-7567Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- A+ BBB ratingAccredited business
- 7 reviews in the last 6 monthsNo negatives
- 2 customer photosOf completed work
Highlights
- Cost transparency — no billing surprises on the final invoice
- Water damage response — handled mold, seepage, and a leaking roof
- Bathroom renovations — two recent reviews praise full-scope remodels
- BBB accreditation — A+ rating with no complaints on file
- Owner involvement — Ben and Coleen personally worked a condo repair
- Years in business — site claims 20+, BBB lists the company at 5
BBIC Contracting and Restoration is a Quincy husband-and-wife outfit that gets the call when water gets somewhere it shouldn't — a leaking roof before winter, a mold problem, a condo building with seepage that had gone unresolved for over twenty years. Ben Brown runs field operations as a licensed Construction Supervisor with an MBA in construction management; Coleen Sheridan, a former property manager and realtor, holds her own mold certification and handles client communication. The company says it has served Greater Boston for more than two decades, covering envelope testing, masonry and waterproofing, full remodels, decks and patios, and roofing. Every review posted in the last six months has landed the same way: five stars, part of twenty-six on Google with zero negative comments in that stretch. The specifics repeat rather than feel like a fluke. One homeowner's basement remodel closed with no surprise costs on the final bill. Two separate reviewers describe total bathroom renovations where the crew — often named individually, Ben, Coleen, Eric, Dakota — walked them through every material choice. A condo association with decades of water infiltration got brick repointing and new windows that finally stopped the leak, with the two owners reportedly working alongside the crew. Another homeowner called ahead of a New England winter for a leaking, mold-affected roof and ended up with a full replacement finished by year's end, guided by BBIC's own water-testing diagnosis of where the leak actually started. BBB lists the company as A+ accredited with no complaints on file, and its certifications back up the water focus: Building Envelope Science Level 2, a mold credential, plus OSHA 30 and aerial-lift/scaffold safety training. One thing worth asking about directly: the company's own site claims more than twenty years in business, while BBB lists it as five years old — worth clarifying whether that's the age of the LLC or the owners' prior industry experience before assuming a long operating history under this name. BBIC reads as the call for water-related emergencies and full-scope renovations — a bathroom gut job, storm or seepage damage, a roof that needs replacing — more than routine handyman work. Given the consistency across two dozen-plus reviews and a clean BBB file, get a written scope and confirm that founding-date question before signing on for a larger project.
Read the comments
Most recent comments
- 5.0Jun 1, 2026
I couldn't be happier with the basement remodel Ben and his team completed for us. From start to finish, they were professional, punctual, and transparent about costs — not a single surprise on the final bill. The quality of work speaks for itself. This is the team you call first!
— Scott FarquharsonView on Google Reviews ↗ - 5.0Apr 16, 2026
I received BBIC as a great referral to address a potential mold issue. Once I called to set-up an appointment for a house visit, I knew I was in good hands. The phone call with Coleen was pleasant. She explained the process and how she was licensed/certified for Mold. She was prompted on getting back to me on locking down a time/date for the following week. She arrived on time, well prepared with tools and equipment. She shown respect to my property and analysis the situation on the spot. I felt safe and secure having her in my space; and with that I explain other work which I hope she could address. She clean and prepped my problem area and followed up to check on it after a few hours to reassess. I’m extremely pleased with her friendly knowledgeable approach to working out a solution. I look forward to having her handle more project and I highly recommend BBIC!!!
— Mary LePageView on Google Reviews ↗ - 5.0Apr 4, 2026
Ben and Coleen are amazing to work with! The BBIC team is not only super professional, but detailed and very knowledgeable on their work! We had multiple projects in our building that needed immediate attention. After trying to find a good company to do the job, BBIC came, reviewed the work and started immediately!
— Charmaine CharlesView on Google Reviews ↗ - 5.0Apr 2, 2026
Great experience with BBIC! They did a total bathroom renovation for me. Ben, Colleen, Eric, Dakota and company are a great team - their help with the many choices needed along the way was really appreciated. The end result is so much better than I ever imagined! Their crews are all professional craftsmen. They were easy to work with and truly went out of their way to ensure we were pleased with every step of the process - who's like that anymore? They are! I would highly recommend!
— Bonnie CarraherView on Google Reviews ↗ - 5.0Apr 1, 2026
I recently hired BBIC for a total bathroom renovation and had an amazing experience. The owners, Ben and Colleen, understood that I felt overwhelmed with all of the decisions. They went above and beyond to listen to my needs and guided me through every step always making sure I was COMPLETELY happy with my decisions. The team of craftsmen each had a particular expertise and were always professional. Very special shout outs to Eric and Dakota for their exceptional Customer service and always going the extra mile. I am thrilled with my new bathroom and would recommend this company without reservation… BBIC … you are simply .. THE BEST!
— Gail FiumaraView on Google Reviews ↗
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Update history
Added 26 new comments, added 38 new photos, established rating 4.3
- behind the score: Years in business — site claims 20+, BBB lists the company at 5