Aetna Fire Alarm Services Co Inc

Forty-five permitted jobs on file and exactly one written customer review since 2022 — Aetna Fire Alarm is a commercial shop, and its paper trail reads like one. The Dorchester company says James Murrin founded it in 1974 to design, install and service commercial fire protection systems around greater Boston, and that it is now in its second generation, guided by his daughter Kathleen, who it says has spent more than 30 years in the fire alarm trade. BBB lists her as president over nine employees and puts the company at 52 years in business. Its Massachusetts electrical business license, number 1003, is active in the state registry under the company's own name. What fills in for reviews here is permits. BuildZoom counts 45 permitted projects — commercial fire alarm and alarm-system work in Waltham, Brookline and Framingham — and scores the company 100, which it places in the top 13% of 139,240 licensed Massachusetts contractors. BBB grades it A+, though it is not a BBB Accredited business. The company describes itself as a signatory of IBEW Local 103 and NECA, and says it holds a DCAMM Certificate of Eligibility in Electrical and Alarm Systems, the state prequalification for public building work. The customer voice is thin. Google shows 3.8 stars from 4 ratings, and the one written review — December 2022, one star — is about a work van's driving rather than about a job. The bigger thing to settle before calling: this is a business-to-business operation. BBB describes it selling, maintaining, inspecting and installing fire alarms, emergency systems, sprinklers and intrusion alarms for commercial customers, and the company's own site talks about protecting Boston-area businesses around the clock. A homeowner looking for residential electrical work is probably in the wrong place. For a property manager or building owner who needs a Massachusetts-code fire alarm system designed, tested on a schedule, or repaired at 2 a.m., Aetna is a plausible fit with a long history and an active license. Ask which licence covers your specific scope — BuildZoom also lists two older Massachusetts licences as inactive, and a master electrician number it has not re-checked since 2016.