Vistas Cleaning Services

The deep clean is the job people call Vistas for, and it shows up in the numbers: 4.8 across 82 Google ratings and 4.9 across 165 on Thumbtack, where the company has held Top Pro status every year since 2019 and logged 184 hires. Vistas Cleaning Services INC works out of 5 Cabot Rd in Medford. Its own site names Boston and Medford as the service area and also advertises work in southwest Florida, and alongside house cleaning it sells commercial and janitorial service — though nearly everyone who writes about them hired them for a house or an apartment. The deep-clean accounts are the specific ones. A homeowner writing in February 2024 booked the package after a party and singled out streak marks finally lifted off a stainless fridge. A first-time customer in March 2022 paid $240 for 1,100 square feet and said it was worth it. Move-outs come up almost as often: a 2023 reviewer had used them six or seven times for move-out cleans, and a 2021 renter said the apartment looked better than when they moved in. What keeps people is the routine. Households describe biweekly and monthly cleanings running three years and longer, often with the same pair of cleaners returning — Veronica and Rosie in a 2022 account, Sue and Meandra in a 2024 one. Scheduling draws its own comments: reminder emails, confirmation texts, a heads-up when the team is on the way. The most recent write-up, from March 2026, comes from a customer two months into regular service who mentioned exactly that. The complaints are specific, and they cluster in 2022 and 2023. In June 2023 a customer said a deep clean left floors dirty and parts of the kitchen worse than before, and that the reply to photos and written feedback amounted to a promise to speak with the team. A May 2023 review described dishes left in the sink, floors poorly done, and cleaners arriving 40 minutes late with no notice. The sharpest one is from November 2022: a family came home to a back door left unlocked, with a baby in the house. Two things to pin down before booking. First-time customers are steered into the deep-clean package, priced by square footage, so get your number up front — and a September 2025 reviewer noted you supply your own paper towels for one. The stated tenure also doesn't line up across sites: Angi says 26 years of experience, Thumbtack's profile says 19 while its own summary says four and its About text says ten, so treat any experience figure as the company's own claim. For recurring house cleaning around Medford and Boston, this is a straightforward call, with a background check on file for Raquel Teixeira, named in a 2019 review as leading the team. Settle the deep-clean scope and price in writing, and confirm how they lock up.