Regional · Boston, MARegional · 68 Harrison Ave 6th Floor, Boston, MA 02111, USA
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Customers here name the cleaner. Abigail, Franciele, Raillem, Antonia, Marcia, Camila — Tidy Here's Google reviews read less like write-ups of a company and more like write-ups of a person and her crew, usually ending with a request for the same team next month. Across 345 Google ratings the average sits at 4.9. The deep clean is the booking that dominates. People describe accumulated dust pulled off baseboards and window sills, rugs lifted and vacuumed underneath, kitchen cabinets and blinds brought back, and a one-bed one-bath apartment finished in under two hours. One customer went in as a self-described control freak about how her place gets cleaned and came out saying the crew cleared her bar. The jobs on either side of that follow the same shape: move-in cleans timed to finish right before the boxes arrive, move-out cleans done under deadline for a departing tenant, an Airbnb turnover after a long-stay guest, and post-renovation dust cleared out of living and dining rooms once a kitchen remodel wrapped. Green products are a real request, not a slogan — at least one customer picked the company specifically for the low-odor option and said the house didn't smell of chemicals afterward. The volume is current rather than historical: most of the writing is from the last six months, and the company's Better Business Bureau page carries an A+ grade. Two write-ups are worth reading before you book. In June 2026 a customer posted a one-star warning telling others off the business outright, allowing that it might be a one-off but raising the possibility that quality had slipped. A month earlier, a first-time buyer of professional cleaning gave three stars: helpful overall, but disappointed with the service, with the attention to detail not where she expected it. Two negative posts against seventy-odd recent ones is a low rate, but both complaints are about the actual work rather than scheduling, which is the kind that matters. This is the right call for a Boston apartment or condo that needs a real deep clean, a lease-end scrub, or a standing every-other-week visit — particularly if you want to keep the same cleaner once you find one you like. When you book, pin down how many cleaners are coming and roughly how long they'll be there. That expectation is the thing the two unhappy customers say didn't land, and it's a one-line question at booking time.
Graziela’s team were awesome! Super thorough and quick, just a great experience overall!
Flavia’s team was great! They were very detail oriented, kind, and left our place spotless! Would definitely use this service again the next time we need it.
Abigail's team did an exceptional cleaning that was long overdue. They worked carefully and thoroughly.
Camila did a great job, paid extra attention to some problematic spots I asked for and left the place looking great
Abigail's team did a fantastic job on my apartment. They were very polite and worked quickly, it was like a brand new place after they finished with it.
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Added 341 new comments, added 47 new photos, established rating 4.1