The Chimney King of New England, Inc.

One employee, thirteen years, and a very narrow expertise. Jonathan Hawkins runs The Chimney King of New England out of South Easton, and what customers keep describing is someone who genuinely knows hearths: in a December 2022 review, a homeowner deep into a year of renovations said he talked them out of a purchase rather than upselling it, and a January 2023 customer said he stayed to teach them how to get their fires going. Google puts the company at 4.7 across 46 ratings. The work covers the whole chimney and everything attached to it. In June a customer had the upper section of a chimney repointed and the crown sealed, and another had a chimney and a dryer vent cleaned in the same visit. Stove installations recur across the years — a Regency wood stove in February 2024, a free-standing stove in May 2022, and a basement wood stove in June 2025 for a customer who said they had followed the company through a house move. One August 2021 job ran the full list: multiple flue repairs, a new crown, pointing, a stainless steel cap, a wash down with masonry sealer, and the lead flashings tightened. The other side of the record is not small. In April 2024 a customer wrote that they paid $325 by check for a jammed auger on a Quadrafire pellet insert, that the check was cashed, and that nothing was fixed. Two October 2023 reviewers describe the same breakdown at the sales end: one paid cash for a quote on 9/29 and had heard nothing by 10/18, with the voicemail box full; the other had an assessment on 10/3, settled on two inserts, and never received the pricing email they were promised. Three one-star accounts in an 18-review history, and all three land on communication and on money already handed over. The Better Business Bureau grades the company A+ without accrediting it, and publishes no complaints or government actions on the profile. It lists the corporation as started in 2013, with one employee and Hawkins as president — which fits the reviews, where the owner is usually the person on the roof. For a stove installation, a chimney repoint or an annual cleaning, the technical praise here runs deep and spans five years. Get the quote in writing with a date on it before any money changes hands, and put your follow-ups in writing too — that is exactly where this company's record has broken down.