Terminix

Terminix's Beverly branch, at 79 Bridge St, is a local outpost of the national pest control chain, and on Google the name that keeps surfacing in reviews is one specific technician, Chris H — ten of the last fifteen reviews single him out by name, describing him as thorough, responsive, and someone who resolves problems on the spot. The company itself says it's been doing pest work for nearly a century, and locally it's listed as a member of the Beverly Chamber of Commerce. That Chris H pattern isn't incidental. Recent reviewers describe him clearing critters out of a garage and handling routine visits without drama, and another technician, Mike Mullen, draws the same kind of specific, back-to-back praise for being professional and knowledgeable. Across 47 Google reviews spanning 2025 into 2026, the repetition of named-technician praise is the strongest thing here. It isn't spotless. One recent review balks hard at a $3,000 quote to get rid of mice, calling the price absurd for the job. Further back, a handful of reviews describe rockier experiences — money taken with refunds slow to arrive, a service package changed without the customer's say-so, and a technician asking for a five-star review before the pest problem was actually resolved. Google's own listing shows a 4.7-star average from 55 ratings, but the written reviews carry more friction than that number suggests. Before booking, get a firm, itemized quote in writing rather than a verbal ballpark, especially for rodent or wildlife work — that's exactly where the pricing complaint landed. It's also worth asking directly about the refund and cancellation policy given the billing complaints on record. This reads as a name-brand option for routine household pests — ants, wasps, rodents, the occasional carpenter-ant problem — where which technician shows up seems to matter as much as the brand itself. Lock down the price before the truck rolls, and this looks like a reasonable call for pest work in the Beverly area.