Symbio Design

Symbio Design is a Cambridge, Massachusetts landscape architecture and design-build management firm, founded in 2014 by Michael White, a licensed landscape architect with LEED AP certification. The company says it has spent more than a decade guiding residential, institutional, and corporate landscape projects from first sketch through construction, and keeps a second office in New York. Its public reviews are few and all date back to 2023, but they tell a consistent story: clients single out how closely White stays involved through design and permitting, coordinating the outside engineers, surveyors, and crews a project needs rather than swinging the shovels himself. On Google it holds a perfect average, though from only four ratings, and the Better Business Bureau lists it at an A+ even though Symbio has never sought formal accreditation there. One complaint surfaced online describing a downspout left improperly connected after a job, with Symbio's owner publicly asking the customer to get in touch so a manager could follow up — worth weighing against the otherwise clean record, since it's unclear how that particular case was resolved. Because Symbio frames itself as managing the design-and-build process rather than fielding its own installation crew, it's also worth confirming up front which trades actually show up on-site for a given project. This reads like a fit for someone who wants a single point of contact to handle design, permitting, and subcontractor coordination on a more involved landscape project, rather than a homeowner looking for a crew to simply show up and install. With so few public reviews and none in the last few years, ask for recent references before committing to anything substantial.