Smooth
Regional · 10 Heaths Ct #10, Lynn, MA 01905, USA
Their work
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Verified record
- MA HIC licenseVerified active
- Not rated by the BBB
- 2 reviews in the last 6 months
- 2 customer photosOf completed work
Highlights
- Active MA license — home improvement contractor license verified in state registry
- Deep review history — 4.9 stars from 64 Google ratings since 2021
- Havelock wool insulation — installs a specialty product few competitors carry
- Responsive owner — Andre Aguiar praised across multiple years of reviews
- Dropped corrective work — May 2026 review cites agreed insulation fix left undone
- New BBB file — bureau treats business as under 6 months old
- Inconsistent address — different cities listed across directories and self-reports
Smooth is a Massachusetts insulation, drywall, and plastering contractor built around Andre Aguiar — his name comes up in nearly every review, whether the crew is running spray foam through an attic or finishing plaster on an addition. The company describes itself as Hudson-based with 15-plus years in the trade, serving Greater Boston and New England from the North Shore to the South Shore. Its Massachusetts Home Improvement Contractor license (No. 203852) is active in the state registry. Google shows 4.9 stars from 64 ratings, with a review history running back to 2021 across half a dozen listing sites rather than a handful of recent five-star reviews. The most recent activity is mixed: on May 26, 2026, a customer described a job that went wrong — after agreeing on corrective steps with the project manager, they came back the next day to find the wallboard already installed and the promised insulation fix skipped, with the owner later explaining he'd decided against the extra work without telling them in advance. Five days earlier, a different customer praised the crew for installing Havelock wool insulation, a specialty product not every insulation contractor carries. One thing worth asking about directly: the Better Business Bureau's file for this address opened in March 2026 and treats the business as under six months old, which sits awkwardly next to the 15-year history the company claims for itself and a separate directory listing the same name and owner at a different address in East Boston. That doesn't necessarily mean the underlying work is new — the multi-year run of Google reviews argues against that — but it's worth asking which entity, address, and history you'd actually be contracting with before signing anything. For insulation, air sealing, drywall, and plaster work — particularly anything calling for a less common material like Havelock wool — Smooth has real specialty experience and a mostly strong track record behind it. Given the one detailed account of agreed corrective work getting dropped mid-project, get the scope and any follow-up fixes spelled out in writing before the crew starts.
Read the comments
Most recent comments
- 1.0May 26, 2026
I hired this company for insulation and plaster work and would not use them again.<br><br>After the initial installation, several issues were identified and specific corrective steps were agreed to with the project manager. When I returned the next day, the wallboard had already been installed and the agreed-upon insulation work had not been completed. I was not informed of any change before this was done.<br><br>When I followed up with the owner, I was told he had made the decision not to proceed with the previously agreed work, but this was never communicated to me in advance.<br><br>The finish quality of the board and plaster required significant additional work. My painter spent about a full week sanding and repairing the walls before painting could begin, and other tradespeople on site independently raised concerns about the finish.<br><br>The lack of communication and the additional rework required had a clear impact on the project timeline.
— LauraView on Google Reviews ↗ - 5.0May 21, 2026
We were very impressed with Andre and his company. It isn't easy to find someone to install Havelock wool insulation. We were happy to see that they offer this service and work with this product. We found Andre to be very professional & helpful. Thank you, Andre!
— Lisa ScottView on Google Reviews ↗ - 5.0Dec 5, 2025
Andre and Smooth are wonderful. They do great work, are very responsive and professional, and are a pleasure to work with!
— Mark PykettView on Google Reviews ↗ - 5.0Aug 14, 2025
The best company ever !!! The workers are professional as well as pleasant and so hardworking I'd give them a 10 star rating
— Maria CareyView on Google Reviews ↗ - 5.0Aug 12, 2025
I was recommended Smooth by a co-worker who used smooth for their addition who talked extremely highly about their workmanship.<br><br>After using Smooth for my own project I couldn’t be happier. From quality, efficiency and time management, they exceeded expectations. As a contractor myself I can safely say you will not be disappointed.
— Daniel McCormackView on Google Reviews ↗
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Added 27 new comments, added 12 new photos, verified active license, established rating 4.0
- confirmed against the state license registry
- behind the score: Dropped corrective work — May 2026 review cites agreed insulation fix left undone