Sink & Spout
Local business · 97 River St, Beverly, MA 01915, USA
Their work
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Highlights
- Showroom guidance — staff comments praise product-selection help
- Bath focus — repeated mentions of bathroom product choices
- Long tenure claim — company says 35-plus years in business
- BBB standing — A+ grade and accreditation listed
- Current picture — recent sentiment dips on only two reviews
- Remodel scope — ask if they manage projects or supply products
Sink & Spout reads less like a remodel crew and more like a bath-and-kitchen showroom people visit when they need help choosing fixtures and finishes. The company says it is a New England showroom serving homeowners, designers, and trade professionals, and says it has been in business for more than 35 years helping people select bathroom and kitchen products from brands such as Kohler and House of Rohl. The public track record here is thin. Google shows 4.5 stars from 13 ratings, the BBB lists an A+ grade and accreditation, and there are 9 reviews in the all-time history from 2020 to 2024 across five sources. The scattered comments that are available lean toward showroom help rather than jobsite work, with mentions of staff walking customers through options and helping pick bathroom items. That said, the review picture is not especially deep or current, and the aggregate sentiment input is slightly negative across only two recent-source reviews. That is not enough to outweigh the older positive profile, but it does mean this is a case for asking more questions than the star rating alone suggests. They make the most sense for someone who already has a plumber, designer, or remodeler and wants help choosing bath or kitchen products in a showroom setting. Before booking, confirm whether they are supplying products only or managing any actual bathroom-remodel work, and ask which parts of the project they handle themselves versus through trade partners.
Read the comments
Most recent comments
- 5.0Apr 17, 2024
Very friendly and knowledgeable employees! Everyone there was very pleasant to work with. Mindy was especially helpful and is a wonderful asset to the community!
— Lauren LeBelView on Google Reviews ↗ - 1.0Mar 23, 2023
Sales personnel uneducated about the products sold. Had to return numerous items due to incorrect specs and damaged product. Don't stand behind items sold. More bang for the buck elsewhere. Don't waste your time shopping here.
— Rick DeiselView on Google Reviews ↗ - 5.0Jan 28, 2021
I have had the pleasure of working with Designer Bath on many of my kitchen & bathroom projects. I can say with out any hesitation that they are wonderful to work with. Everyone is friendly, courteous and knowledgeable. They offer superb customer services and I know my clients are always in good hands.<br>Anna Orfanides<br>Owner of ANNA O DESIGN
— ANNA ORFANIDESView on Google Reviews ↗ - 3.0Jan 6, 2021
Way too expensive for the common man's budget - beautiful, handcrafted vanities and elegant fixtures, but at extraordinary prices too high for my long term teacher's salary to handle.
— Michalene HagueView on Google Reviews ↗ - 5.0Oct 27, 2020
Great showroom of high end bath products
— jon cView on Google Reviews ↗
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Update history
Re-analyzed rating 2.9 → 3.1
- behind the score: Current picture — recent sentiment dips on only two reviews
Established rating 2.9
- behind the score: Product accuracy — one review cited wrong specs and damage