Local business · Rockland, MALocal business · 71 John A Dunn Memorial Dr #26, Rockland, MA 02370, USA
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The word that keeps surfacing in Silva Cleaning's reviews isn't "clean" — it's "moving." Move-out, move-in, selling the house, post-renovation dust: this Rockland company gets called when a place has to be handed over to somebody else and the deadline is real. Shirley, named as the owner in review after review, answers the inquiry herself. One customer booking a deep clean for her parents' seasonal home had a reply within ten minutes of submitting the request, then found the same two women on the crew that day. The volume is real and it is current. Angi and HomeAdvisor both publish 5.0 from 74 ratings — one pool of reviews shown on two sites, not two independent verdicts — and Thumbtack carries 4.9 across 87. Google is the thin one: five stars, but from only four ratings. Eleven reviews have landed in the last six months, none of them negative. What people describe is unglamorous and specific. Air vents and ceiling corners dusted. Baseboards, windowsills, glass in picture frames. The fridge pulled out and cleaned behind — and on one post-construction job, the garbage and recycling bins washed without anyone asking. A homeowner selling her house got a deep clean arranged on a few days' notice; another customer moved into an apartment the previous tenant had left dirty and had it made livable. Several one-time bookings turned into standing monthly ones, which is the more telling part: people keep letting this crew back in. Two things are worth settling on the phone. In a June 2026 job — a clean arranged for a homeowner who had been in the hospital a week — the customer expected four cleaners and two arrived. They worked from 1:30 to 6:30, could not finish, and returned the next morning to complete it. The work was done and the customer was grateful, but confirm crew size and a realistic finish time before a big job. That same customer communicated with the cleaners in Brazilian Portuguese through Google Translate, so if you need everything handled in English on site, ask in advance who will be there. The written history is short — it runs from mid-2025 — and it is almost entirely gathered through lead-generation platforms, which tilt positive by design. Within that, it is deep, consistent and recent, and the one job that went sideways was fixed the next day rather than argued about. For a move-out clean, a post-construction dust-out, or a recurring schedule, this is a straightforward call. Nail down the number of cleaners, the hours allotted and what is included when you book — the job that ran long is the one where those numbers didn't match.
I absolutely love Silva Cleaning! They do such an amazing job every single time and always go above and beyond. They are honest, dependable, and make my home feel so clean and fresh. It?s hard to find people you can truly trust in your home, and I completely trust them. I highly recommend Silva Cleaning to anyone who wants outstanding service!
Silva Cleaning, did an excellent job Cleaning my one bedroom. It wasn't that bad but I wanted it a one time clean. Silva Cleaning did a great job and was early than we had talked about. Definitely would recommend and use Silva Cleaning again.
I was extremely satisfied with the service provided. I highly recommend them to anyone looking for high-quality service. They are professional, reliable, and did an outstanding job. In my opinion, they are the best in Massachusetts!
Shirley was extremely responsive and the work she did to clean the apartment was truly remarkable — every spot looking brand new. This was a major clean up effort! Her communication before, during, and after was much appreciated. The work was so perfect that I have hired her to come back once a month. Truly exceptional customer service and it was so nice to return to a spotless apartment!
If I could give Silva Cleaning more than 5 stars, I absolutely would! I genuinely cannot say enough wonderful things about this company. What started as a simple inquiry turned into one of the best customer service experiences I’ve ever had. Within 10 minutes of submitting my inquiry, Shirley, the owner, personally reached out to follow up. From the very first conversation, she was so warm, personable, and genuinely kind. I had never hired a professional cleaning service before and was looking to schedule a deep cleaning for my parents’ seasonal home before opening it for the summer. Shirley took the time to explain exactly what the cleaning would include, answered every question I had, and made the entire process feel effortless. By the end of our conversation, I felt completely confident that the home was in the best hands. When cleaning day arrived, the experience somehow got even better. The two women on Shirley’s team arrived right on time and were just as kind, friendly, and professional as she was. They immediately got to work, and it quickly became clear how much pride they take in their work. I expected a thorough cleaning, but what they delivered was on an entirely different level. They stayed much longer than I ever anticipated because they refused to cut corners. Every room, every surface, every cabinet, every light switch, every window sill, and every little detail was cleaned with incredible care. The home wasn’t just spotless—it felt refreshed, sanitized, and truly cared for. They cleaned areas I never would have thought to ask about, and not a single corner was overlooked. What impressed me most was that it never felt like they were simply trying to finish the job. They genuinely cared about leaving the home in the best condition possible, and that level of dedication is so rare to find today. Their pricing was also incredibly fair and reasonable, especially considering the amount of time, attention to detail, and care they put into their work. The value they provide is exceptional. I originally booked Silva Cleaning expecting this to be a one-time deep clean, but after this experience, there’s no question I’ll be scheduling annual cleanings in the future. Shirley has built something truly special, and it shows in every interaction and in every detail of her team’s work. If you’re looking for a cleaning company that is responsive, trustworthy, meticulous, and genuinely cares about its clients, look no further. Shirley and her team exceeded every expectation I had. Thank you for making my parents’ home feel so fresh, welcoming, and ready for the season. I couldn’t recommend Silva Cleaning more highly!
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Added 58 new comments, added 12 new photos, established rating 4.1