Ladybug Pest Control Services

Ladybug Pest Control Services says it's been fighting Greater Boston's ants, mice, and wasps since 1994 — its About page says "over 30 years," its homepage says "25" — either way, it's a woman-owned, North Quincy-based outfit staffed by people who live in the towns it covers, from Quincy and Braintree down through Weymouth, Canton, and Hanover. That the tenure claim wobbles hardly changes the picture underneath it: 164 reviews across four sources going back to 2021, a 4.8-star average from 242 Google ratings, and a Better Business Bureau file clean enough to earn an A+ grade, even though Ladybug hasn't sought formal BBB accreditation. This year's reviews keep naming the same technician, Angie, for mouse work — arriving on time, checking every spot mice could be getting in, and explaining what she found before mouse-proofing the home. One longtime customer says a mouse problem that dragged on for years finally eased off after sticking with the company's plan, and another, managing a two-family building in Roxbury, credits the crew with clearing a rodent problem while keeping in touch throughout. A separate June visit is described as fully prepared, with clear upfront pricing and after-care instructions handed over before the technician left. The one real wrinkle worth asking about surfaced this April: a customer wanting monthly spraying said calls went unreturned and described office staff as rude when pressing the issue — a sharp contrast to the punctual, communicative service most 2026 reviewers describe, and worth raising if you're setting up recurring service rather than a one-time visit. It's also worth knowing Ladybug's BBB listing carries the A+ grade without the accredited badge. For a single mouse, ant, or wasp problem, or a same-day inspection with a written treatment plan, the track record backs up the calls it gets. If you're signing up for an ongoing plan rather than a one-off job, confirm upfront how they handle scheduling changes and who to call if a routine visit gets missed.