Local business · New Bedford, MALocal business · New Bedford, MA
Verified record
Brian Sousa spent more than 25 years in the music industry before starting a junk-removal company in the city he grew up in — that is the origin story on Junk on the Move's own site. The numbers are simpler: Thumbtack shows the New Bedford outfit hired 605 times, with 225 people rating it at a 4.6 average. The written accounts on file all come from spring 2024, and all are favorable. A May 2024 customer clearing a basement before a baby arrived said Brian worked with her on everything she couldn't lift herself. Another that month said his people surveyed the basement and quoted on the spot — higher than a competing estimate, which Brian then matched. A landlord writing in June, with a new tenant coming and a unit full of what the last one left behind, said the crew showed up on time and cleared it fast. Responsiveness is the thread through those accounts: quick replies, arrival when promised, everything pointed at getting taken. Thumbtack made the business a Top Pro in 2023 and lists it as background checked, with four employees and four years in business. Two things to weigh. Thumbtack's own breakdown of those 225 ratings is 84% five-star, but also 5% one-star and 2% two-star — roughly one job in fourteen drew a bottom-two rating. And the written detail is dated: every review in the file was written in May or June of 2024. Its Angi and HomeAdvisor pages are both new, with no reviews on them yet. The company says it covers New Bedford, Dartmouth, Fall River, Taunton and Middleborough, and takes residential, multifamily, commercial and raw-land cleanouts plus light demolition and debris disposal. Those directory pages report free estimates and credit-card payment. For a basement, garage or tenant cleanout on the South Coast, this is a busy operation with a solid platform record. Fix the price before the truck loads — the on-the-spot estimate and the willingness to match a competing quote both show up in the 2024 accounts.
The employees arrived right when they said they would. They were very professional worked quickly. They took all the stuff that I wanted them to, and the price was right. Brian was very responsive to my questions and was easy to work with. I would highly recommend Junk on the move.
I had a tenant move out and leave a ton of crap behind. With a new tenant coming in, I needed to get it emptied quickly! Brian replied super fast and his guys showed up right on time. They made quick work moving all the junk and literally saved the day!! Hope to not need junk removal again but if I do I’ll definitely call Junk on the Move!
Brian responded very quickly to our request and sent his people to survey our basement and offered a price estimate on the spot. It was a bit higher than another estimate I got but Brian was willing and able to match it. His people were careful and considerate in their work. I will not hesitate to call on them for our next junk removal needs.
Getting ready for baby's arrival, we cleaned out the basement and had a bunch of stuff that needed to be tossed. Can't lift much being pregnant, so this was definitely a needed service. Brian was very professional and responsive, worked with me to get everything done. Much appreciated, if we ever do need anything in the future we will let you know. Thank you
They did a great job! Worked quickly for one guy! We had a lot of stuff to get rid of in our garage and it feels so great to have it taken care of. Thank you Junk On The Move!!
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Certified attributes are verified against the public registry. Others are the business's own statement.
Added 5 new comments, added 10 new photos, established rating 3.7