Inbound Real Estate

I have to say, of all of the many dozens of property management companies I’ve worked with over the years - Inbound has been the absolute best. They are extremely professional, organized, knowledgeable & responsive. I manage properties myself & I get how thankless it can be day to day. They’re a breath of fresh air in a market saturated with the opposite. Can’t recommend their services enough.

I had a really positive experience with the Inbound for my apartment in Fenway. They were fast and quick communicators and our older building was very well taken care of. Renting can be really challenging in the city, but I felt like everyone I talked to at Inbound was honest and considerate. I would have stayed with them longer term if I didn’t need to move to a new city!

Our agent Steve Brillhart helped us navigate an extremely tough SFH market in 2023 in the greater Boston area. His expertise and ability to negotiate our offers was the driving factor in us being able to purchase a home. Always available and always supportive, Steve put our minds at ease consistently through the process. I would highly recommend Steve and Inbound Real Estate to represent you if you’re trying to purchase or rent a home or apartment. Our experience was great!

Huge thank you to Inbound for helping me secure the most perfect home. Each of the staff I dealt with were super accommodating. Especially my agent who spent a great deal of time showing me countless options throughout the city and surrounding areas. I couldn’t have asked for a better agent or company to guide me through this process. Highly recommend Steve for anyone searching for the perfect place!

I had an extremely negative experience with Inbound Real Estate. Like other reviews mentioned, agents were quick to respond during our search for an apartment, but after the lease was signed they did not offer the same care. My roommate and I were told that our apartment in the Fenway area was "a little older," but weren't aware of some of its major flaws before renting. These included a broken dishwasher (which took 2 months to fix after leaking for multiple days) and broken folding doors. Maintenance requests were responded to extremely slowly, and the maintenance team and property managers were unresponsive to emails and phone calls. The majority of the time I called the property managers, the phone went to voicemail and none of my calls were returned. Additionally, before renting we were assured that there would most likely be a washing and drying machine on site. However, upon moving in we were told that there was a "hiccup in the installation" of these machines, but the management was working to fix the issue. 12 months later, there was still no laundry on site. This was an extreme inconvenience that I would have taken into consideration before renting, had I known the issue would persist all year.