GreenHow, Inc
Regional · 225 Riverview Ave # B3, Auburndale, MA 02466, USA
Their work
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Verified record
- A+ BBB rating
- 10 reviews in the last 6 months
- 2 customer photosOf completed work
Highlights
- Named technicians — recent reviews repeatedly praise specific staff by name
- Termite response — reviewers highlight quick thorough infestation catches this year
- Rodent trapping — mice control work draws consistent recent praise
- Established reputation — 204 Google ratings average 4.9 stars
- Winter visit fees — a Feb 2026 review flagged a surprise charge despite annual plan
- Subscription friction — older reviews describe sign-up and cancellation hassles
GreenHow is the pest control company eastern Massachusetts homeowners call when something turns up in the basement or yard — a termite swarm, mouse droppings, a hornet's nest by the porch — and they want someone who explains what they're actually looking at. The company describes itself as locally and family owned, in business 20 years and having serviced over 5,713 Boston-area homes, running offices in Newton, Plymouth, and Hyannis and covering eastern Massachusetts and Cape Cod. The numbers back it up: 204 Google ratings average 4.9 stars, and GreenHow also carries an A+ grade from the Better Business Bureau. This year's reviews follow a consistent pattern — a named technician (Wesley, Alexis, Robert, Denis, Luis, David) shows up, actually explains what they're looking at, and doesn't push a sale that isn't needed; one reviewer specifically credited a technician for investigating a mystery porch problem without a hard sell. Recent jobs cited include catching a termite infestation the same morning a swarm was spotted on a basement window, a single visit that handled carpenter-ant treatment, yard bait, and removal of both a yellow-jacket and a bald-faced hornet nest, and repeat mice-trapping visits reviewers say actually solved the problem. The friction that does show up is about billing rather than the pest work itself: a February 2026 reviewer already on the annual plan was charged a large fee for an off-season ant visit and felt blindsided by it. Older reviews mention occasional friction with sign-up paperwork and how subscriptions get closed out, so that billing complaint isn't entirely a one-off. For termite scares, rodent problems, and stinging-insect removal around Boston, GreenHow's technicians get named and praised individually often enough that it reads as a real pattern. Just get the specifics of the service plan and cancellation terms in writing before signing up.
Read the comments
Most recent comments
- 5.0Jun 25, 2026
Highly recommended. We were noticing frass on our back porch but couldn't determine the cause. We were worried that it might impact the structural integrity of our porch of our multi-family building. Thank you to technician Wesley for coming out, investigating the problem, providing advice, and not making a hard sell. Wesley's honesty and straightforward approach makes me want to do business with Greenhow now and in the future.
— Chris DempseyView on Google Reviews ↗ - 5.0Jun 24, 2026
Moving from California to Boston, termites were not something I thought I’d have to continue worrying about. I was wrong! We scheduled an exterior service about a month or so ago. Alexis went above and beyond in his inspection of the property. Unfortunately he discovered termites but fortunately we then knew we have to deal with the situation. In the follow up Termite inspection Wes confirmed Alexis’ findings and did an extensive search for more evidence of termites. Fortunately it seems like they have not made their way into the house. Wes returned to install the termite prevention system and did a fantastic job including a very thorough overview of everything that was being done and why. We are so happy that we are in such good hands. Everyone we have dealt with at Greenhow affirms the decision to work with them. While this is not necessarily a fun thing to deal with the experiences we’ve had to date have been confidence inspiring.
— Joshua LeffellView on Google Reviews ↗ - 5.0Jun 10, 2026
We were outside working in the yard when we saw a tons of termites swarming on our basement window. We knew we were in trouble. Our first call to GreenHow; we called them because a year ago we had trouble with mice and they gave us some helpful advice for free. They came out that same morning and did an inspection, finding signs of termite infestation in the basement that I had missed. Sam explained everything in detail and we signed up for service. Two days later Wesley came out to install the termite bait. He clearly knew what he was doing and was super friendly, letting me tag along while he installed the bait, explaining everything as he went and answering all my questions in detail. As a homeowner that expertise and willingness to explain makes a huge difference. Having termites stinks, but our experience with GreenHow has been great!
— Ramsey TantawiView on Google Reviews ↗ - 5.0Jun 3, 2026
Robert was fantastic! He recently serviced our home and went above and beyond to make sure everything was taken care of. He removed webs and debris around the perimeter, treated the foundation for carpenter ants and other insects, applied granular bait to the front yard, and safely removed both a yellow jacket nest and a bald-faced hornet nest from the side of our house. What stood out most was Robert's professionalism, attention to detail, and friendly attitude. He took the time to explain what he was doing and made sure we were comfortable with the treatment plan. We couldn't be happier with the service and highly recommend Robert and the GreenHow team!
— Hayden GrandeView on Google Reviews ↗ - 5.0Apr 30, 2026
Only wonderful things to say about Denis. He is kind, respectful and responsible. On his first visit he explained the world of termites and patiently answered all of my questions while searching for the source. His second visit was equally as pleasant, doing exactly as he said he would, further explaining and answering questions and making a frustrating situation as easy as possible. Many thanks and appreciation!
— Ronni BaerkahnView on Google Reviews ↗
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Update history
Added 62 new comments, added 31 new photos, established rating 4.2
- behind the score: Winter visit fees — a Feb 2026 review flagged a surprise charge despite annual plan