Gladiator Pest Control

Gladiator Pest Control is a one-person pest control operation based in North Andover, in business for about seven years under manager Brooke Barratt, according to its Better Business Bureau file. The BBB lists it as a sole proprietorship with a single employee, and gives it an A+ letter grade even though the company has never sought BBB accreditation. On Google it holds a 4.3-star average, but that comes from only 11 ratings — a thin sample for a business that's been around this long. The handful of independent reviews collected since 2019 don't line up neatly behind that number: the overall tone across them splits between real praise and real complaints, leaning more critical than the star average alone suggests. For an operation this small, so few independent reviews means any one experience carries outsized weight. It's worth asking directly about current staffing, response times, and getting a written scope of the treatment plan before booking, since the limited outside feedback available isn't uniformly reassuring. This reads as a small, locally-run outfit with a thin but genuinely mixed track record — a phone call to confirm current availability and ask for recent references is a reasonable step before committing to a job.