D&D Garage Door Co

One customer bought and had installed five garage doors from D&D in a single year, after shopping quotes elsewhere. That is the shape of this Methuen shop: a small, family-run door business that people go back to. The company says it has been locally and family-owned since 1978 and runs three locations — Methuen plus East Hampstead and Fremont in New Hampshire — covering northern Massachusetts, southern New Hampshire and coastal Maine. It calls itself a Clopay Master Authorized Dealer and claims the manufacturer's Outstanding Sales & Service award for 30 consecutive years; both are the company's own statements. Its BBB page, filed under the address at 91A Cross Street, has it as a sole proprietorship established in 1979 with three employees, owner Richard F. Latulippe. Speed and named people carry the recent reviews. Google shows 5 stars across 12 ratings, and the nine comments read here are all five-star. Several describe an appointment the next day: one homeowner had an old opener removed, a new one installed, a damaged door repaired and sensors replaced inside about an hour. Another had a door that would only open a few inches and says a tech named Rick had it moving in under ten minutes on a low service-call fee. A father-and-son pair came out to replace cables and fit a new opener for one customer; another names Erin in the office and Mike on the install of an R-18 insulated door and a carriage house. On Reddit, a Lowell-area commenter has also recommended them for spring repair. Two things are worth knowing. The review base is genuinely thin — nine comments, essentially all on Google, and nothing negative in any of them, which is a short history to judge from. And the BBB carries no rating at all for the business, saying it lacks sufficient information; the page is also not accredited. For a snapped spring, a dead opener or a straightforward door replacement in the Merrimack Valley, this is a plausible call. Given the small crew, ask who will actually be on your job and get the quote and service-call fee in writing before they roll.