Crack X

Crack X (also styled Crack-X) is a family-owned foundation crack repair, masonry restoration, and basement and bulkhead waterproofing company based in Natick, Massachusetts, with offices across New England. The company traces back to 1985, when the late Wayne Fortier founded it as Poxy-Crete before it became CRACK-X; Peter Gormley now runs the business as Owner/President. On Google, Crack X holds a 4.7-star rating from 42 ratings, and reviewers repeatedly single out specific technicians, including one named Alex, for professional, knowledgeable work on foundation cracks and bulkhead waterproofing. A recent five-star review describes a bulkhead joint foam injection job where the crew communicated clearly and explained the process thoroughly. A trade-industry directory describes the company as trusted by builders, general contractors, architects, and engineers, and it lists affiliations including the Better Business Bureau, the National Association of Home Builders, and several Massachusetts building-trade associations. One independent directory, Checkbook.org, reports a customer describing Crack-X in Natick as unpleasant and failing to follow through, a notably different account from the otherwise consistent praise. Only one Google review falls within the past six months, so recent volume is thin even though the longer track record of 16 reviews since 2021 leans strongly positive. It's also worth noting that the company's self-reported 40 years in business doesn't quite match an independent listing that puts its experience at over 30 years. For homeowners weighing a foundation crack repair or basement/bulkhead waterproofing job, Crack X's track record and industry affiliations point to reliable, technically competent work, but it's worth asking who specifically will be on the job and confirming current warranty terms before booking, given the one contrasting review on record.