Burns Landscape and Snow Management

In a January 2022 review, a homeowner described hiring Kevin at Burns for two projects most landscapers won't touch: an inground pool removed and filled, the back yard fully relandscaped with sod and plantings, a large paver patio built with footers for a pavilion — then out front, granite and stone stairs, a paver walkway, and new plantings. Both projects landed on time, and the crews were described as courteous and accommodating. That is the high-water mark of a short record. Two more reviews from early 2022 run the same way — a front-yard patio and flower beds that came in on time and on budget with "no surprises" and a consultative approach, and a patio job where the customer singled out a foreman named Marvin. A 2023 customer praised how quickly questions and concerns got answered. The friction shows up on the business side rather than in the ground. The newest comment on the company's Google page, from June 2025, is a one-star note from someone who says they serviced a garage door for the business and were never paid — that one is worth raising directly. Separately, in 2022 a person said an inquiry went a week without a reply and wondered whether the company was still operating, and a passer-by complained about how one of the trucks was driven, which says nothing about the finished work. Google averages 3.6 stars across nine ratings, and that is the honest shape of it: detailed, convincing hardscape and yard-rebuild work on one side, questions about answering and paying people on the other. The written praise is also aging — nearly all of it dates to 2022. If you're planning a patio, a walkway, or a full yard rebuild around Wilmington, the finished-work reviews are the reason to call. Ask for a recent local reference, get the payment terms in writing, and see how quickly they come back to you on the first inquiry — that is where this record says to pay attention.