Boston Landscape Co.

Boston Landscape Co. runs out of Stoneham and Billerica, taking on residential and commercial landscaping, hardscaping, and commercial snow removal work across Greater Boston. The company says it has served the Boston/North Shore area for more than two decades, and it's listed as a member of the Stoneham Chamber of Commerce. Its online review history is thin for a company with that kind of tenure: just three Google ratings averaging 3.7 stars. The one written account available, and a similar complaint noted on the company's Better Business Bureau profile, both describe the same kind of problem — a customer who paid a deposit for landscaping work and said the job stalled, with the company asking for more money before moving forward. Worth knowing before calling: the company's Better Business Bureau listing carries an A+ letter grade, but BBB is explicit that this grade is calculated separately from customer reviews and complaints, so it isn't a stand-in for how an actual job went. Its own site puts its history at 'over 24 years,' though its Better Business Bureau listing implies a longer run since it started — the exact tenure isn't fully settled. Given how few independent reviews exist to weigh against a real, specific deposit complaint, anyone hiring them should nail down payment terms in writing up front — how much is due before work starts, what triggers the next payment, and a firm start date in the contract — rather than relying on a deposit and a verbal promise.