Local business · Waltham, MALocal business · 341 2nd Ave, Waltham, MA 02451, USA
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The job Boston Flawless Homes gets called for most is the empty house — the deep clean between the closing and the moving truck. Reviewers describe the same sequence: the owner, whom customers call Catielly, walks the space and prices it first, then a team works the parts most people skip. The Waltham company cleans homes, apartments and offices across Greater Boston, and its written history runs from 2023 to now, carrying a 5★ average across 190 Google ratings. Customers stay specific about what that buys. One in June 2026 counted four cleaners on site and called the price fair for Boston; another, moving into a house in March 2026, had the clean booked within days and got photo updates through the day, down to tape pulled off the floor. A customer writing in October 2025 listed bathtub grout, behind the kitchen appliances and a rug among what came back clean, and in a 2024 review another was surprised to find the inside of her refrigerator emptied and reorganized. Repeat work is the other thread. People writing this year describe standing schedules running a year or two, and organizing runs alongside the cleaning — a February 2026 customer posted before-and-after photos of a kitchen pantry and floor. Offices and other commercial spaces come up alongside homes, so this isn't a homes-only crew. The thing to pin down is scope on a large deep clean. In May 2025 a customer who hired them for an empty house before moving in — kitchen, three and a half bathrooms, laundry — said the work was rushed and incomplete, with dust and grime left in obvious places; the crew came back the next day and, by that customer's account, things were still missed. The same complaint sits on Angi, where the average is 4.0, as it is on HomeAdvisor — though each of those rests on four ratings. If you're handing over keys or picking them up, this is a straightforward call, and the walkthrough-first quoting means you can settle the room list before anyone starts. Get that list in writing, agree what "deep" covers in the kitchen and bathrooms, and ask how a re-clean is handled if something gets missed.
Catielly and her team are incredible in every way. Not only do they do an excellent cleaning job, the communication, reliability, and caretaking are superb. I am so grateful to have found her. Going on 2 years now.
Caitelly and her team are fantastic! From the initial visit always responsive, professional and attentive to details. Phenomenal work in our home!
One word! Phenomenal!
Truly spectacular!! Our home has never been more clean!! Catielly and her team are very detailed and incredibly trustworthy. We are very grateful to them!
The team did an outstanding job cleaning my new home for our move in. Catielly met with me before the appointment and was very thorough with the quote. Even with her expertise and attention to detail I was still surprised how many of the little things I had noticed were taken care of. I now have a new definition of “spotless” and can’t wait to settle into our space!
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Added 167 new comments, added 63 new photos, established rating 4.1