Bite Back Bed Bug Removal of Boston
Local business · 33 Ash Ave, Somerville, MA 02145, USA
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Call (617) 655-6548Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- 2 reviews in the last 6 monthsNo negatives
- 6 work photos
Highlights
- Honest diagnosis — recent reviewer wasn't charged after a false bed bug scare
- Responsive, personal service — reviewers cite easy communication with Miles
- Strong Google rating — 5 stars across 14 ratings
- Single-pest focus — treats only bed bugs, not general pest control
- Limited service area — covers only Somerville, Cambridge, Boston, and Medford
Bed bugs, and only bed bugs — that's the entire business for Bite Back Bed Bug Removal of Boston. The Somerville company treats residential and commercial properties across Boston, Cambridge, and Medford with a portable steamer running around 330°F, skipping pesticides entirely. By its own account it's been at this since 2011 and has held a Better Business Bureau A+ rating for more than ten years. On Google it holds a 5-star average across 14 ratings, and its reviews running from 2021 into this year lean overwhelmingly positive, with nothing negative logged in the past six months. The thing that keeps coming up is straight talk from Miles: one recent customer called in a scare, sent photos, and was told what she'd found was old carpet beetle casings rather than bed bugs — he walked her through what to watch for and didn't charge her for the call. Another recent reviewer described him as easy to communicate with and said he made the process painless. Its stated coverage is limited to Somerville, Cambridge, Boston, and Medford, so it's worth confirming an address falls inside that range before calling. And because the company works exclusively on bed bugs, anyone dealing with a different pest would need to look elsewhere. For a bed bug scare specifically, this reads like a shop that will give a straight answer before assuming the worst.
Read the comments
Most recent comments
- 5.0May 13, 2026
Back in 2022, I was involved in organizing a check for all the units of our building both with Bite Back and with a dog sniffing company. What bugs we found, Bite Back treated. Cut to this week. I found shell casing and (what I thought were) fecal droppings, and after a quick anxiety attack, I called Bite Back up and sent some photos. He identified the casings as old carpet beetle casings, not bed bugs, and helped me identify the droppings. Then he walked me through what I should keep an eye out for in the coming weeks just to be sure. Effectively, he calmed me down. Since he didn't charge me anything for this frantic phone call, I figured I'd thank him by finally getting around to writing a review for 3 years ago. Our building never had a reoccurrence from that infestation, and he'd stood out in the cold with me for nearly an hour answering all my questions.
— Cameron FischerView on Google Reviews ↗ - 5.0Apr 26, 2026
Miles is an exceptionally helpful, kind, and professional individual and was incredibly easy to communicate and work with. He made the process as painless as possible and was also very fun to chat with.
— Ben MichelView on Google Reviews ↗ - 5.0Oct 28, 2024
After several people who came out to figure out if I have bedbugs, I found Miles of Bite Back, who was by far the most knowledgeable of everyone I've spoken with. Bite Back only does bedbugs, which is reassuring. He is honest and candid. I have been a total wreck, and he helped alleviate a lot of my anxiety. We're 98% sure I don't have bedbugs, but in the outside chance that I do, I feel confident that Miles will take care of it! That's a good feeling! He's also very compassionate. I highly recommend Bite Back!
— Arlene BoyerView on Google Reviews ↗ - 5.0Apr 27, 2024
Miles was responsive and knowledgeable for all of our questions and needs. Highly recommend
— Daniel ShaoView on Google Reviews ↗ - 5.0Feb 14, 2024
Miles is extremely knowledgeable and easy to work with. I would certainly recommend these services to anyone.
— Jeremiah FizgeraldView on Google Reviews ↗
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Update history
Added 8 new comments, added 6 new photos, established rating 4.0
- behind the score: Single-pest focus — treats only bed bugs, not general pest control