Bartlett Tree Experts

Bartlett Tree Experts' Beverly, MA office is the kind of outfit people call when a specific tree is in trouble - storm damage, disease, or just old age - rather than for routine yard upkeep. The company says it was founded by Francis A. Bartlett in 1907 and describes itself today as a scientific tree and shrub care company with ISA Certified Arborists on staff. Locally, it's listed as a member of the Beverly Chamber of Commerce. The reviews back up that focus. On Google it holds a 4.8-star average from 65 ratings, and this year's run of reviews reads as consistently positive with real names attached, not just five-star noise. Manager Kyle V. shows up again and again: he and a three-person crew removed a 75-year-old pine that had been damaged over the winter without disturbing the surrounding garden, evaluated and hard-pruned a customer's heirloom apple tree dating to the 1940s, and separately took down a large oak cleanly enough that the yard looked untouched afterward. Office contact Dottie is called out twice by name for being responsive and easy to work with. Beyond the big removals, a steady thread of reviews describes ongoing plant-health work rather than one-off jobs: spraying hemlocks and blue spruce against insect infestation, and nursing a fungus-affected pear tree back to health over a few treatments. The one mark against it is a Better Business Bureau complaint that went unanswered, which is what keeps its BBB grade at A- instead of higher; BBB doesn't say what the complaint was about, only that the business didn't respond to it. If you've got a valuable or aging tree that needs a real diagnosis rather than a quick trim, this is the kind of company reviewers keep coming back to for years running. It's worth asking for Kyle or whoever covers the Beverly area by name, and worth asking directly how they handle complaints given the one that went unanswered.