B & B Pest Control
Regional · 271 Western Ave #203, Lynn, MA 01904, USA
Their work
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Verified record
- A+ BBB rating
- 18 reviews in the last 6 months
- 6 customer photosOf completed work
Highlights
- Named technicians — DJ, Kris, and Louie called out repeatedly in recent reviews
- Rat infestation follow-through — staged bait-station work resolved a months-long problem
- Fast turnaround — termite clearance answered within minutes for a loan closing
- Honest inspections — a technician called old damage inactive instead of selling treatment
- Attic follow-through — one recent review said mouse entry points went unaddressed
- Phone manner — a few reviews over the years flag curt or rushed calls
B & B Pest Control has worked North Shore homes out of Lynn for more than four decades, according to the company — a family business the Bozarjian family says it has run since 1982, with John Bozarjian Jr. now alongside his father. The calls are the usual homeowner headaches: mice and rats in the walls, carpenter ants or termites turning up during a home sale, a wasp nest nobody wants to get near. The scale here is real: 4.7 stars across 400 Google ratings, and the last six months alone brought 18 more reviews with only one complaint in the mix. Individual technicians' names come up again and again in that recent stretch. DJ walked one homeowner through a wasp nest removal under some deck stairs in late June, then turned up again in March placing bait stations for a mouse problem and patiently answering a worried pet owner's safety questions. Kris spent months on a serious rat problem for another customer, moving from small stations in the basement through winter to larger ones in the yard once the snow melted, until the rats were gone within weeks. When a termite inspection turned up old exterior damage rather than an active infestation, technician Louie said so rather than selling a treatment nobody needed. Speed shows up too: one homeowner needed a termite clearance to close on a VA loan and had an online estimate answered within ten minutes, closing on the house two weeks later. When a first carpenter-ant treatment didn't fully take, the company scheduled a no-fuss follow-up rather than calling the job done. It isn't flawless. One May review described technicians who wouldn't investigate the attic space where a mouse problem actually started, leaving the homeowner to point out entry holes herself. A few older reviews over the company's history also mention curt phone staff or scheduling mixups — worth a mental note, even though they're outnumbered by reviews naming individual field techs (Doug, Izzy, Sean, Tommy, Dave, and Jerry in the office) approvingly. Its BBB page — filed under an older business name, The Termite Boys, though the address and phone match — carries an A+ grade without formal BBB accreditation, and it's a listed member of the Lynn Chamber of Commerce. For rodent, termite, carpenter-ant, or wasp problems anywhere from Lynn up through the North Shore, this is a company with a long paper trail and a roster of technicians customers ask for by name. Worth confirming before booking: which technician gets assigned, and what the follow-up policy looks like if a first treatment doesn't fully solve the problem.
Read the comments
Most recent comments
- 5.0Jun 27, 2026
B&B Pest Control is absolutely fantastic. DJ came by today and was incredibly knowledgeable and professional with dealing with a wasp nest under some deck stairs, in addition to being genuinely kind, honest, and patient with all of our questions. I will no doubt be contacting B&B for any pest stuff going forward, including routine termite checks. I cannot recommend them, and especially DJ, enough. Thank you!
— Lorenzo KinnicuttView on Google Reviews ↗ - 5.0Jun 26, 2026
I called BB for their reputation due to some exterior home damage I thought was termite related. Was promptly called by their head of pest control department who had me send photos of extent of damage. It was deemed to be both termites and carpenter ants. We agreed on a fair price, scheduled the date of my choice, and it came with a unbelievable 5 year warranty.<br><br>Our tech Louie arrived on time and within 30 minutes noticed something seemed off. He inspected the entire property once over (interior/exterior of home and garage) and found the damage we had was likely old and no longer active. He saved us a small fortune by being honest and straightforward with what he had observed with a more in depth look. If I had called any other company I guarantee they would have said nothing and even tried to upsell me on something else if anything.<br><br>Here I am 2 days later with no noticable ants and much happier that I had called BB.
— michael museView on Google Reviews ↗ - 5.0May 30, 2026
Izzy did a great job and good at explaining the process and covered other holes are last pest control company missed. great attitude and patience when we asked lots of questions good services included
— Roberto GiulianoView on Google Reviews ↗ - 5.0May 18, 2026
Very responsive, prompt and effective. We had carpenter ants issues and the treatment worked very well. As they said, there were a few that were left after the first treatment and as promised, they scheduled a followup.
— Shay HarelView on Google Reviews ↗ - 5.0May 10, 2026
absolutely amazing ! i loved their work so much !
— Soriya GView on Google Reviews ↗
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Update history
Added 212 new comments, added 21 new photos, established rating 4.3
- behind the score: Attic follow-through — one recent review said mouse entry points went unaddressed