Regional · Westport, MARegional · 649 State Rd, Westport, MA 02790
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Ask about Arch Masonry and one name comes back: Derek. Across Angi, HomeAdvisor and Thumbtack, the owner is the one who arrives to quote, explains what has failed and why, and then turns up with the crew — Dave, Bobby, Keith, Ray — to put it right. The Westport company does masonry restoration and new masonry work: repointing, chimneys, steps and porches, fireplaces, foundation parging. The jobs its customers describe are the ones where old work gave out. In a September 2021 review, a homeowner had a nearly hundred-year-old front step and landing rebuilt after cracked brick and wrongly pitched concrete treads had been trapping water against the house. A November 2022 customer had crumbling brick steps replaced with granite and stone veneer, with the crew working steadily through bad weather and around unexpected trouble in the foundation. A November 2024 reviewer had a chimney repointed and was walked through each stage of it. The ratings are consistent and spread across platforms: 5.0 from 45 ratings on HomeAdvisor, 5.0 from 45 on Angi, 4.9 from 19 on Thumbtack, and an A+ grade from BBB. What repeats in the write-ups is less about masonry technique than about the mechanics of hiring somebody — a prompt visit, a firm price given off a photo in one March 2022 job, a message when rain pushed the start a day, the site swept at the end. A 2019 customer summed it up: paid what was quoted, no surprises. Two things to weigh. The written accounts run from 2018 to January 2025, which makes the most recent one well over a year old. And the license number BBB shows for the business, 193696 from the Massachusetts Board of Building Regulations and Standards, is the directory's own listing rather than a registry check — worth confirming with the state before you sign. For failing steps, a chimney that needs repointing, or a fieldstone foundation that wants parging, this is a small crew whose customers describe careful, finished work and straight answers. Ask Derek who will actually be on site, and get the price and the start window in writing, the way his earlier customers describe getting them.
It is with great alacrity and satisfaction that I write this review of Arch Masonry. We undertook some renovations on our house, and the lower section required masonry work. I reached out to Arch Masonry, and Derk promptly contacted me, coming to our home to provide a fair estimate for the job. Derek's employees were professional and completed the work with great care. We had the front of the house mended, and we were so pleased that we decided to continue the masonry work on the back of the house and the foundation. Derek was timely in his work and offered competitive pricing. I would highly recommend Arch Masonry to anyone seeking high-quality masonry services. Derek embodies professionalism, and I often wish I had the money, land, and resources to build a grand castle in my neighborhood, constructed by Derek's masonry company. Sincerely, The Mosleys
I recently hired Arch Masonry to repoint my chimney, and I couldn't be happier with the results. Derek was very professional, prompt, and thorough from start to finish. He communicated and explained every step of the process clearly. It's rare to find such high attention to detail, great craftsmanship, and commitment to customer satisfaction all in one.
Derek, Arch Masonry, was a professional from start to finish. He came when he said he was going to come, on time. He estimated the job and in a timely manner. His colleague Dave who did the work was excellent. All of the work was done well and looks great. He is kind, understanding and a good guy. I give Arch Masonry the highest recommendation. PS. One of the companies that Arch had to hire (not Arch) to deliver some granite destroyed our hand-railing. They would not accept responsibility. Derek, being the good and honorable business person that he is, took full responsibility and stayed with the repair until it was completed to his and our satisfaction. So don't wait. Hire Arch
They have provided a professional estimate to us and came right out.
Derek and his crew were very prompt and courteous. Replaced crumbling brick steps with beautiful granite and stone veneer. They navigated some unexpected challenges with our foundation and worked steadily through inclement weather. They left a beautifully finished job and cleaned up all debris completely. I would hire Derek and his crew for any masonry needs again and recommend them to others.
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Certified attributes are verified against the public registry. Others are the business's own statement.
Added 55 new comments, added 4 new photos, established rating 4.1
Crumbling stairs, rusted railings, repointed brick foundations4.4
Hardscape construction4.3