A1 Exterminators

A1 Exterminators has been fighting pests around Massachusetts since 1953, a run the company itself calls a 70-year legacy, now folded into Ned's Home, the larger home-services group that took it over. Based near Boston, it works statewide on everything from ants and termites to bed bugs, rodents, mosquitoes, ticks, cockroaches, and nuisance wildlife for both homeowners and businesses. Two independent trackers back up the longevity. The Better Business Bureau has accredited A1 since 1996 and currently gives it an A+, its top grade, with no complaint count published against it. Best Pick Reports, whose certification is survey-based and can't simply be bought, has certified A1 for a second year running, citing a licensed-and-insured, background-checked crew, and shows a 4.6-star compiled score across 199 ratings. It's also listed as a member of the Cambridge Chamber of Commerce. That said, Best Pick's own page surfaces at least one pointed complaint pulled from customers: someone locked into a quarterly service plan who said calls for a return visit went unanswered. It's the one sour note against an otherwise clean record, and worth asking about directly before signing anything. For anyone weighing a decades-old, now corporately-owned pest control outfit, the paper trail here is more reassuring than most: a real BBB history, a survey-audited certification, and no sign of the fly-by-night practices that dog the industry. Just confirm upfront how they handle follow-up visits if a quarterly plan doesn't fully clear a problem.